TERMS & CONDITIONS

If you have any queries about our products, or need assistance in ordering, please do not hesitate in contacting us.

DELIVERY TIMES

We aim to dispatch all orders as quickly as possible And should be with you within 14 days. If items are out of stock dispatch may be slightly delayed, so please allow up to 28 days.

THREE YEAR MANUFACTURER GUARANTEE

Paling Plumbing products carry a 3-year guarantee against any manufacturing defect. In the unlikely event of the unit developing a manufacturing fault then please call us and we can arrange for a replacement unit to be sent to you.

OTHER

If you should have any queries regarding our products or services, or have any questions regarding our returns policy, then please do not hesitate to contact us on the following:-

Contact name: Philip Paling
Telephone: 01709 578 346
Alternatively e-mail us at: palingplumbing@blueyonder.co.uk

We aim to ensure that our customers enjoy every aspect of shopping online, and that also extends to our customer service. We will endeavour to reply to your complaint within one working day and inform you of what action shall be taken.